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42 · White-label hosting for an agency

6 slides · Hosting and Infrastructure case study · corner/tint
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Hosting and Infrastructure · Case study

White-label hosting for an agency

[Client name] · Design agency

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The number that mattered
Tiered

Support escalation defined, so the agency always knows where an issue goes.

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Delivered

What was in the scope

White-label hosting platform
Agency-branded client access
Defined support escalation tiers
Per-client resource and cost reporting
Onboarding process for new client sites
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The system

The palette

INK
ORANGE
HOT
WARM
LIGHT
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The engagement

What it involved

Scope
White-label hosting
Branding
Agency-facing
Support
Tiered escalation
Reporting
Per client
Duration
Ongoing
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Your turn

Need hosting and infrastructure that holds up?

The part nobody notices until it stops.

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