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49 · Are you ready for ecommerce?
01 / 05
Ecommerce
A store is an operations decision
The website is the easy part. The rest is stock, shipping and returns.
02 / 05
Before you build
Have you settled these?
01
Who updates stock, and from which system
02
What shipping actually costs per destination
03
How returns are handled and by whom
04
Where the orders need to land
05
Who answers the customer emails
03 / 05
Two ways this goes
Built first
Stock kept in a spreadsheet on the side
Shipping worked out per order by hand
Orders re-keyed into the accounts system
Scoped first
Stock synced from one source
Shipping rules configured up front
Orders flowing into the back office
04 / 05
The question that decides it
One source
If stock lives in two places, the store will disagree with reality by the second week.
05 / 05
Talk it through
Not sure if you are ready?
We will walk the operations side before quoting a build.
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